About Our Jewelry
Care – Pieces should not be submerged in water, placed under heavy objects, worn to bed or into the shower. Please do not hang or hold your necklace by the clasp.
Easy to Clean – Store your SaraChana Designs jewelry individually in a box or plastic bag to prevent the sterling rings and clasps from tarnishing. If oxidation should occur, moisten a clean soft cloth with a silver polishing dip solution and wipe gently. Follow this by wiping the piece with a cloth moistened with fresh water.
Flexibility – SaraChana Designs jewelry will keep its original shape unless pulled or weighted down. To move it back into place, just push it. If the piece doesnít lie flat on your neck, pick it up and bend it.
Right Side Up – Please note that most of our necklaces have an up side, which is more decorative than the under side. Usually, if the wearer holds the clasp in her right hand to put on the necklace, the correct side will be facing up.
Magnets – Magnetic closures are available upon special request for our bracelets at an additional cost of $10. Please be advised that these closures do not permit size adjustment unlike other clasp styles. Please do not pull the clasp apart by tugging on the ends of the bracelet. Depending on the style of the magnet clasp, open the bracelet by holding on to both sides of the clasp or by sliding the two sides apart.
SaraChana Designs creates limited edition jewelry and, because it is handmade with natural stones, no two pieces are exactly alike.
Timing of Shipping – Jewelry in stock will be shipped within three business days. If not in stock, you will be notified of our proposed ship date within one business day of placing your order. If you are not satisfied with our proposed date, email or call [Ben @ (716) 440-6901] and we will try to accommodate you. You will be notified by email when your jewelry is shipped.
Returns – Jewelry may be returned in new condition for a full refund within 10 days of purchase and not thereafter. Please email or call in advance of returning jewelry.
Repairs – Any breakage that occurs for any reason at any time will be repaired for the cost of materials used to restore the jewelry to its original condition plus shipping. Please email or call prior to shipping.